My Family Hub

1. Introduction

My Family Hub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (myfamilyhub.com.au), in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

We collect information that you provide directly to us when you create an account, set up a family hub, or communicate with us. This includes:

Account Data: Name, email address, and profile information.
Family Data: Names or nicknames of family members, family schedules, chore lists, and reward preferences.
Usage Data: Information about how you interact with the app, including features used and time spent.

3. How We Use Your Information

We use the collected data to:

Provide, maintain, and improve the My Family Hub service.
Synchronise data across your family's devices.
Process subscriptions and payments via RevenueCat.
Send technical notices, updates, and support messages.
Ensure the security and integrity of our platform.

4. Data Processors

We use third-party service providers to help us operate our service:

Supabase: We use Supabase for database management and authentication. Your data is stored on secure servers.
RevenueCat: We use RevenueCat to manage mobile subscriptions and in-app purchases.

5. Children's Privacy

My Family Hub is designed for family use. We do not knowingly collect personal information from children under 13 without parental consent. Parents or guardians are responsible for setting up and managing their children's profiles within the app.

6. Your Rights

Under the APPs, you have the right to:

Access the personal information we hold about you.
Request the correction of inaccurate data.
Request the deletion of your account and associated data.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
privacy@myfamilyhub.com.au